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Perplexity launches an AI shopping assistant

Perplexity has launched an AI shopping experience in the United States that understands natural-language queries, remembers preferences and keeps context between searches. It also integrates checkout through PayPal, while stores retain the customer relationship and handle post-purchase support.

Perplexity has launched a new AI shopping experience in the United States that helps you discover, compare and buy products in a single conversation. It is available for free to all users in the country on the web and desktop.

The idea addresses a common problem: search engines work well when you already know what product you want, but they are less helpful when you are still exploring. Searching for “winter jacket” returns thousands of options. Explaining that you need one for commuting by ferry to work in San Francisco can produce a much more useful recommendation.

Shop by talking, not scrolling endlessly

The system lets you ask questions in natural language and keeps the context between them. You can start by searching for a jacket, then ask about boots and keep refining the results without having to repeat all the information.

Perplexity also says its assistant can take previous searches into account and learn user preferences. If you often search for mid-century modern furniture, for example, that preference can influence a later search for a lamp. If you are training for a marathon and have looked at minimalist running shoes, it can use that context when recommending a race bag.

The interface is not based solely on an endless grid of products. Instead, it generates cards with the items it considers most relevant to your query, along with specifications and reviews to make comparison easier.

Checkout is integrated with PayPal

Once you have chosen an item, you can complete the purchase without leaving the search experience. Perplexity has partnered with PayPal to offer integrated checkout with stores that use the service. You can then return to the conversation and continue with your next task, such as completing a packing list.

The role of stores also matters. According to Perplexity, merchants remain the official sellers in the transaction and keep their relationship with the customer. That includes handling returns, loyalty programs and post-purchase support.

The company says this process can attract shoppers with clearer intent than someone arriving from a generic search. For merchants, integrated checkout could also reduce drop-off between the moment someone decides to buy and the moment they complete the order.

What changes for you

The main difference is that you do not have to translate a complex need into exact keywords. You can describe your situation, preferences and constraints, then ask for adjustments: a lower budget, a different size, a specific material or an option better suited to travel.

The service is already available on desktop and the web for Perplexity users in the United States. The iOS and Android apps will arrive in the coming weeks.

The next thing to watch is whether these recommendations are actually more useful than traditional searches, and how Perplexity handles data about your preferences and search history. In shopping, remembering what you want can save time, but it also makes AI an increasingly close part of your consumer decisions.